Sales & relationship management programme in India are gradually witnessing a transition in its business and operations. These trigger a rise in competition in the banking sector. Thus, both public and private banks are continuously striving to achieve growth and meet performance expectations
Start your career as a Customer Service Executive or Relationship Officer at Unity Small Finance Bank. Through the Unity Small Finance Bank course, you will be able to identify and understand the customers’ financial needs and provide suitable solutions. You will also be able to play a vital role in attracting new customers and cross-selling to existing customers through this sales customer relationship management programme.
Take advantage of this formulated Unity Small Finance Bank training and placement solution to dive into the modern banking age and use your communication skills to provide excellent customer service.
Key Learning Outcomes
Here are the key learning outcomes of this sales and customer relationship management programme
- Understand banking products, concept and processes
- Develop effective communication skills & corporate etiquette
- Learn to ensure customer satisfaction
- Master strategic sales techniques
Programme Delivery
Sessions of this sales customer relationship management programme will be conducted via a state-of-the-art Interactive Learning (IL) platform and delivered in Direct-to-Device (D2D) mode that can be accessed by learners on their Desktop, Laptop, Tablet, or Smartphone. All lectures, practicals, and hands-on sessions will be delivered via the Learning Management System of Kaloor Bet.
Who Should Attend?
Learners who wish to chart a career growth in banking
Eligibility Criteria
Given below are the eligibility requirements for applying for this sales customer relationship management programme
- Age : Less than 26.5 Years
- Academics : Graduates with 45 % with regular mode and 10th &12th
- 1 Year gap allowed between 10th & Graduation
- Graduates with 0-2 years of experience
- Documents : Academic certificate (10th,12th & Graduation), Pan card, Aadhar card, photograph, work experience letter & Resume
Evaluation
- In order to ensure quality learning experience, participants will be provided with quizzes on a regular basis and assignments at periodic intervals.
- Participants are required to obtain a minimum of 60% in the overall assessment for successful completion of this sales customer relationship management programme.
Attendance Criteria
- A minimum of 75% attendance is a prerequisite for the successful completion of the sales and customer relationship management programme.
Programme Fees
Check the Sales Customer Relationship Management programme fee details
| Particulars | Amount* (₹) |
| Programme Fee | 14990 |
| GST @18% | 2699 |
| Total Fee | 17689 |
Note:
- *GST as per prevailing rate is applicable.
- Application fee of ₹10,000 will be charged for the processing of the application. This payment is done by each applicant at the time of submission of the application.
- The application fees is non-refundable in case ▪ an applicant rejects the offer, and ▪ an application is rejected due to incomplete information or documents requested.
- The application fees is fully refundable in case the application is not selected for the programme.
- All payments by participants are made to KaloorBet
Important Dates
| Application Deadline Date | 16th January, 2024 |
| Programme Start Date | 23rd January, 2024 |
| Programme End Date | 31st January, 2024 |